| ON-SITE
LABOUR: |
ALL LABOUR IS CHARGED IN HALF-HOUR INCREMENTS
| Same
Day Service: |
R495/Hour |
| Next
Day Service: |
R450/Hour |
| Standard
Service: |
R395/Hour |
| Specialised
Support: |
R550/Hour
(File Server and advanced technical support) |
| After
Hours Support*: |
R550/Hour |
* After hours is from 17h00 onwards during the week, weekends and public holidays (at the client's request, but not if we are running
late).
|
| REMOTE
AND TELEPHONIC SUPPORT: |
R197.50 per half hour (or part thereof). |
| WORKSHOP
LABOUR: |
R395/Hour
(charged in half hour increments).
Quote rejection fee: R300.00 |
| CALL-OUT
FEE (INCLUDES TIME AND TRAVEL): |
| Doorstep
(within 5km radius): |
R25 |
| Local
A (6 - 10km radius): |
R75 |
| Local
B (11 - 20km radius): |
R150 |
| Local
C (21 - 30km radius): |
R175 |
| Outside
of JBG (30km+ but less than 50km): |
R200 |
| Country
(50km+): |
Call-out
of R300 plus R4 per km from 50km onwards |
|
| DELIVERY
FEE (NO TECHNICIAN REQUIRED): |
Invoice
value less than R2000 - as per standard call-out fee.
Invoice value more than R2000 - no charge.
|
| OUTSOURCED
REPAIRS: |
Handling
fee R350. (This includes delivery to the repairer,
obtaining a quote, quoting the client, collecting the
equipment back from the repairer). Charges for
collecting the equipment from site and re-installing the
equipment are as per our normal charges.
NB: Repairers may charge a quote rejection fee -
this is payable by the client.
|
| WARRANTY
REPAIRS: |
Standard
travel/time rate applies. Any time taken to uninstall or
re-install the equipment on site will be as per standard
labour rates.
|
Tel: 0861 727 526 
